Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible across the Kingdom of Saudi Arabia.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Estimated delivery time: 2–7 business days, depending on your location in Saudi Arabia.

• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

• We may offer free shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) on eligible orders within Saudi Arabia.

• Please ensure that the provided shipping address and phone number are accurate to avoid delivery delays.

Order Tracking

• Once your order has been shipped, you will receive tracking information (where available) via email or SMS.

Delivery Delays

While we strive to deliver all orders within the estimated time frame, delays may occur due to:

• High order volumes

• Weather conditions

• Public holidays

• Courier service issues

We appreciate your patience and understanding in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our support team within 48 hours of receiving your order. Include your order number and clear photos (if applicable), and we will assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or by email.