Shipping Policy

Effective Date: September 11, 2026

At Nowget.store, we aim to make your shopping experience as simple and convenient as possible. This Shipping Policy explains how orders are processed and delivered within Pakistan.

1. Shipping Within Pakistan

We currently provide delivery services within Pakistan.

Orders are shipped through third-party courier and delivery partners based on the customer's delivery location and product availability.

2. Order Processing

After you place an order, we process and prepare it for shipment.

Orders are generally processed within 1–3 business days. Processing times may vary depending on product availability, supplier processing, weekends, public holidays, or other circumstances.

Once your order has been dispatched, it will be handed over to the relevant courier for delivery.

3. Estimated Delivery Time

The estimated delivery time is generally 3–7 business days after the order has been dispatched.

Delivery times may vary depending on:

• Customer's location

• Courier service

• Product availability

• Weather conditions

• Public holidays

• Unforeseen logistical delays

• Other circumstances beyond our reasonable control

Remote areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges will be displayed during the checkout process or communicated to the customer before order confirmation.

Shipping charges may vary depending on the product, delivery location, order value, or promotional offers.

If a free-shipping promotion is available, the applicable terms of that promotion will apply.

5. Cash on Delivery

Where available, Cash on Delivery (COD) may be offered as a payment option.

Customers are responsible for providing accurate contact and delivery information and being available to receive the order.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future COD orders.

6. Tracking Information

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Tracking updates are provided by the relevant courier or delivery partner and may take some time to appear after dispatch.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Complete address

• City

• Area

• Contact details required for delivery

Nowget.store is not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.

Additional delivery charges may apply if an order needs to be re-shipped due to incorrect information.

8. Delayed or Failed Deliveries

Although we work to ensure timely delivery, delays may occur due to circumstances outside our control.

These may include courier issues, weather conditions, public holidays, logistical disruptions, incorrect addresses, or other unforeseen circumstances.

If your order is significantly delayed or you experience a delivery issue, please contact us so we can assist you.

9. Damaged Products

If your order arrives broken or physically damaged, please contact us as soon as possible.

A clear and continuous unboxing video is mandatory for any damaged or broken product claim.

The video should show:

• The parcel before opening

• The complete opening process

• The product immediately after opening

• The damage clearly visible

Claims without a proper unboxing video may not be accepted.

For complete details, please refer to our Return & Refund Policy.

10. Third-Party Suppliers and Delivery Partners

Nowget.store operates as a dropshipping and intermediary store. We source products from third-party suppliers and do not manufacture the products ourselves.

Product processing, packaging, and shipping may therefore involve third-party suppliers and courier companies.

While we make reasonable efforts to ensure orders are processed and delivered properly, certain delays or issues may be outside our direct control.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store: Nowget.store
Email: support.nowget@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more efficiently.